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A. Refunds & Returns

Due to the fees associated with electronic transactions, we cannot offer full refunds on purchases. Refunds for services (all classes including private sessions) are subject to a 15% handling fee taken off the original purchase price. Unfortunately, we are unable to offer refunds for digital products. Refunds for services, minus the 15% handling fee, are available up to a week before the service is scheduled. If you require a refund, please contact Swahili School at

B. Our Privacy Principles

We are committed to recognizing and respecting your privacy rights by keeping you informed about usage and possible changes in usage of your personal data. We also work to uphold the processing and protection of your personal data in compliance with applicable law.

Our processing of your personal data is compliant with the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (“GDPR”).


C. Swahili School Copyright Policy

All Rights Reserved. The digital products you purchase from Swahili School are owned and licensed by Swahili School.


Individual Usage Policy:

Any product that is purchased is reproducible for personal use by the purchaser only. Otherwise, no part of this publication may be copied, reproduced, stored in a retrieval system, or transmitted electronically in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from Swahili School.


Please contact Swahili School  at  for more details if you wish to use this product beyond individual use.


Classroom Usage Policy:

In addition to the above Individual Usage Policy, materials purchased by teachers is for their private and personal classroom use only. If teachers would like to share out materials with other professionals, we ask that you honor our copyright by sending any interested parties to our shop.

Thank you for honoring our copyright policy. It enables us to continue to offer you high-quality products at a reasonable price. We value our relationships with our customers and thank you for respecting our work.


Disclaimer: At Swahili School, we believe in our products and ideas. Each item has been refined through our work with children of varying ages and abilities.  However, we recognize that children are individuals and their needs are complicated, so we cannot ensure your personal success. Swahili School offers no explicit or implied guarantee or warranty for your children's learning outcomes.

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